Zen mode 01:11:04

It is currently our zen mode where we get some rest so that we can come back to work feeling refreshed the next day and assist you with your issues. Some answers may already be available on our documentation.

Official support hours are from 8:30AM — 5:00PM Monday to Saturday (GMT +7)

Updates: Release JLex Helpful v1.9.2 🥳

Images 24px by 24px?

Bif
Why are the images showing up sometimes in Firefox at 24px by 24px?
If I hit refresh they show up the correct size.

I end up seeing this in the inline CSS

#reel-1406829535796-reel {
   height: 24px;
   overflow: hidden;
   position: relative;
   width: 24px;
}

Then after a page refresh I see

#reel-1406829788170-reel {
   height: 316px;
   overflow: hidden;
   position: relative;
   width: 360px;
}

8 replies

rayge
I am having this exact same issue. it seems to be with FIREFOX but no issue with Chrome and only on the first page refresh.
It doesn't matter if you configure the plugin to 0 for auto or force specific sizes.
UGH!!
JLexArt
Hi, you can solve this problem by resize large image to medium :)
rayge
Can you be more specific? I am not sure i follow what your solution is asking me to do?
I don't see a large vs medium setting in the plugin.

JLex Team wrote:

Hi, you can solve this problem by resize large image to medium :)

JLexArt
Hi, you don't should use original image (large size). The best way, you need resize image to medium size (you can use some software to task it, and we will try add the resize feature in next version) :)
rayge
We tried using the images from your demo as a test.. same issue. can you please help us out? I sent a PM with more info. THANKS
JLexArt
I'm not receive your info :(
You sent via FB or Contact ?
JLexArt
You can add CSS code below to any css file:
.reel-overlay {
 width: 100% !important;
 height: 100% !important;
}
rayge
Well i sent it VIA PM through this forum after clicking your NICK (JlexArt). if that isn't functional you might want to remove the ability :) anyway the CSS Fix you posted WORKS! THANKS!!
Reply to

Sign in to your account

Use your social accounts to sign in