Zen mode 06:00:26

It is currently our zen mode where we get some rest so that we can come back to work feeling refreshed the next day and assist you with your issues. Some answers may already be available on our documentation.

Official support hours are from 8:30AM — 5:00PM Monday to Saturday (GMT +7)

Updates: Release JLex Helpful v1.9.2 🥳
New topic

White page

FW
11 years ago
I'm using JLex360 on a website based on Joomla!2.5.x. When the plugin is activated the website (better: the content with the code) I'll just see a white website... all other pages are working fine, just these one site will not work...

3 replies

FW
11 years ago
Solution:
Filename-Extensions should be "jpg", NOT "JPG" :-)

TANK YOU FOR YOUR HELP!!! :-)
JLexArt
11 years ago
Hello,
Possible causes are:
- Directory path is not correct.
- The structure you use is invalid. [No space, no special tag HTML]
If the problem is still not resolved, please contact us via Facebook (http://www.facebook.com/JLextension). We will help you!
FW
11 years ago
Hey there,
the path is still correct and there are no html-tags in use.
BUT the plugin-code is inside of another code (magictabs).

I tryed to remove the magictabs code... the resault is the same... white page... :(
When I replace the folderpath with a wrong path the page will be loaded correct, but without the 360 degree view ;)
Reply to

Latest articles

Sign in to your account
Use your social accounts to sign in